Black Pearl

We fulfill orders Monday through Friday from our warehouse in Latham, NY. Orders may take anywhere from 1-3 business days to be fully processed and shipped out. We use USPS or UPS as our preferred carriers. Orders over $50 are eligible for FREE shipping within the contiguous U.S., and we reserve the right to select which carrier to use based on cost and speed in which the package will arrive to the final destination. Orders over $250 will require a signature for delivery. If however, you would like to waive this additional insurance, please fill out the form here and by doing so you agree to the terms and conditions contained within. Please save all packaging for any future reasons for shipping including returns, exchanges, and repairs. All exchanges & returns must be recieved within 30 days of the ship date. A return can be initiated by contacting a Chris' Coffee customer service representative here.

Commercial equipment & coffee are NOT eligible for returns or exchanges.

Read Full Shipping Policies & Full Refund Policy Here.

Please Note: Chris' Coffee will not be responsible for any delivery delays due to unforeseen circumstances outside our reasonable control such as delays due to severe weather, natural disasters, strikes, etc.

Please Note: Warranty will be voided if damage occurs as a result of plugging your espresso machine or grinder into surge protectors, power strips, or extension cords.

Disclaimer: To ensure availability, we may source this part from different vendors. While its appearance may vary slightly, rest assured that all parts meet the same quality standards and performance ratings.

For any questions or concerns please email support@chriscoffee.com