La Marzocco Linea PB ships via UPS or FedEx, signature is required for the shipment. You are required to sign for La Marzocco Linea PB but if you would like to waive this additional insurance please fill out the form here and by doing so you agree to the terms and conditions contained within. Please save all packaging for any future reasons for shipping including returns, exchanges, and repairs. All exchanges & returns must be recieved within 30-days of the ship date and a return can be initiated by contacting a Chris' Coffee customer service reprentative here. La Marzocco Linea PB must be returned in the condition recieved - all shipping costs will be deducted from the original purchase price contained on the order La Marzocco Linea PB was placed on.