If you have any concerns regarding the No Burn Steam Wand Grip features, abilities, or fit please contact consumer service here or pop into our live chat feature to your lower right. This item is eligible for a return within 30-days of the shipping date. To make a return contact us via the contact us page for an RMA#. If an RMA# is not present on the outside of the box, no credit will be issued. Full Shipping Policies & Full Returns & Refund Policy
If your steam arm has no teflon or silicone inside it will be hot to the touch. This is the part that fits most espresso machine steam arms to protect you from getting burned.